0:01 Okay so the next section that we're going to reach is the my staff section. Now if you're on the very first plan, I've changed the name on it a couple of times, but the very first plan you're going to have access to up to three users.
0:12 So that can be you and two admin support assistants, it can be three brokers, it can be you and a social media manager, and an offshore PA.
0:23 Any combination is fine, you can add them in, not a drama at all. If you're wanting more than three, then you're going to have to go up to the unlimited plan, which is around about $2.97 a month I think.
0:33 If you have a look on brokeros.com.au, you'll find what I'm charging for that. this one is again it's pretty self-explanatory.
0:42 A lot of the information here is reflected in the my profile space, the my profile setting that we've been through already.
0:49 So once your staff log in, then they will obviously see themselves under the my profile section. But if you're wanting to get it set up as much as you can for them first, then you can add your profile.
1:06 If they've got a specific or particular calendar that you want them to use, then you can add that calendar in here and I will explain the calendar settings later.
1:13 If you're wanting to reset their password, jump into here, you can do that there. And you, as the admin, can obviously, do that.
1:22 Staff can't jump into other people's profiles and change their passwords. Down here, you can enable a signature for them if you want to set the signature up for them.
1:32 User permissions is really important, so if there's anything that you don't want them to have access to, like say for example you've got someone at an offshore who's doing some of your social media marketing but you don't want them to be accessing all of your contacts, you can just untick them
1:46 here and then they won't be able to see any of your contacts at all. So there's a lot of customization here, you can tick and untick or toggle and untoggle whatever you whatever you want.
1:58 User roles, there's only two user roles, there's an admin which you are and then a user, so I would imagine that everyone else in the system, unless they're an equity partner with you, is probably going to be a user.
2:09 Call and voicemail settings, so again you can set stuff up here, so I'll explain this a little bit more in the voice, in the phone settings section which is still to come on this article.
2:22 Basically, you've got the capacity to assign, once you get your phone number set up, you can assign that number to you or to any user in the system that you like, and then for people who are actually calling that number, so clients who are calling that number, you can then decide where you want that
2:38 to actually ring. So numbers can be forwarded to your personal phone number or your staff's phone number, which would be entered up in this section up here.
2:48 Or you can actually have the mobile app ring, so there's a mobile app that I'll give you access to as well, I'll explain what that is shortly.
2:54 You can set up and customise this however you want. If you're wanting a voicemail specific for this particular number, so let's say up here you've actually set up, you've created a phone number, you've set that phone number up to be allocated or assigned to this particular user.
3:11 You then have the capacity to set a voicemail for that particular user and just follow the same process, just upload an mp3 here using the link that I've given you.
3:20 Further up the page, user availability, so again they can set up their own custom hours in here and any calendar that they're assigned to will check the calendar, will check their availability to make sure that they're available, obviously checking their actual calendar as well and for it to check their
3:39 actual calendar then they need to check out the user, you need to fill in the user, the user calendar configuration, so just here, that's pretty straightforward, once they're actually set up they'll, you know, once you've set this up and you've, you've gone down the bottom here, save, they'll get sent
3:55 an email to log them into the system and then they can have access to their profile, and they can start making whatever changes that they want to make.
